Home / Responsible gambling

Responsible gambling

Crash games are built to be played fast and often, and that is exactly what makes them easy to lose control of. This page is the practical part: what to watch for, what tools exist, and who to call in your country.

We write about crash games because we like them. We also know that a game with a round every ten seconds, a cash-out button and a chat full of winners is one of the easier ways to lose more than you meant to. Nothing on this page is a lecture. It is the information we would want a friend to have.

Why crash games are different

A slot spins when you press it. A crash game runs whether you bet or not, round after round, and the live panel shows other people winning in every one of them. The gap between rounds is five seconds, which is long enough to feel you are missing out and not long enough to think. Add auto bet and a session of 300 rounds goes by in an hour without a single decision that felt like a decision.

The maths is the same as any casino game: 97% returned over time on Aviator, so a 3% cost on everything you stake. What is different is turnover. At one round every twelve seconds, a casual evening stakes more money, in total, than most people realise. The bankroll section of our how-it-works guide puts numbers on it.

Signs that it has stopped being entertainment

None of these means you have a problem on its own. Two or three together, over a few weeks, is a reason to stop and talk to someone.

  • You are playing to win back what you lost earlier, today or this week.
  • You have deposited more than once in a session, or borrowed to deposit.
  • You are betting more than you planned, or raising stakes after losses "to get back level".
  • You hide how much you play or lose from people close to you.
  • You feel restless or irritable when you try to cut down, or you play when you are upset.
  • Gambling is affecting money for rent, bills, food or family.
  • You have tried to stop before and could not.
  • You are searching for predictors, hacks or signals. In our experience this is almost always a sign of chasing losses, and it ends with a second loss on top of the first. Our predictors guide explains why.

If you recognise yourself here, the helplines below are free, confidential and used to hearing exactly this.

Tools that work

Most licensed operators offer these in the account settings. Set them while you are calm, because they cannot be removed quickly, which is the point.

Deposit limits. A daily, weekly or monthly cap on how much you can put in. Increases take 24 hours to a week to apply; decreases apply at once. This is the single most effective tool and the one we recommend everyone set the day they open an account.

Loss limits and session limits. Some operators (Betway, Parimatch and Stake among the ones we use) let you cap net loss per period or time per session. Set both if offered.

Reality checks. A pop-up every 30 or 60 minutes showing time played and net result. Annoying by design. Leave it on.

Time-outs. A short break, from 24 hours to six weeks, during which you cannot log in. Useful after a bad night. It cannot be reversed early.

Self-exclusion. Closing your account for six months to five years, or permanently. The operator must refuse your return during that period. In regulated markets there are also national schemes that cover every licensed operator at once (GAMSTOP in the UK, for instance). In India, Pakistan and Bangladesh there is no national scheme, so self-exclusion has to be done operator by operator, and unlicensed sites may ignore it. That is one more reason to play only at operators that honour the tools.

Blocking software. Gamban, BetBlocker and similar apps block gambling sites and apps on your phone and laptop. BetBlocker is free. They work on offshore sites as well as licensed ones, which matters in markets without a national exclusion register.

Bank-level blocks. Many banks and some wallets can block gambling transactions on a card. Ask yours.

Helplines by country

All of these are free or local-rate and confidential. If your country is not listed, search for your national mental health line; gambling support is almost always reachable through it.

Country Service Contact
India iCall (TISS) psychosocial helpline 9152987821 (Mon-Sat, 10am-8pm)
India Vandrevala Foundation, 24 hours 1860 2662 345
India Tele-MANAS, government mental health line, 24 hours 14416
Pakistan Umang mental health helpline 0311-7786264
Pakistan Rozan counselling line 0304-1111744
Bangladesh Kaan Pete Roi emotional support line 9612-119911 (3pm-3am)
Bangladesh National mental health helpline 01688-709965
Kenya Kenya Red Cross / Mental Health line, 24 hours 1199
Kenya Betting Control and Licensing Board (complaints and support) bclb.go.ke
United Kingdom GamCare National Gambling Helpline, 24 hours 0808 8020 133
South Africa South African Responsible Gambling Foundation, 24 hours 0800 006 008
United States National Problem Gambling Helpline, 24 hours 1-800-GAMBLER (1-800-426-2537)

For readers anywhere, Gamblers Anonymous runs free peer meetings online and in most large cities, including Mumbai, Karachi, Dhaka and Nairobi.

For family and friends

If someone close to you is gambling in a way that worries you, the same helplines take calls from family. GamCare and the South African foundation both run dedicated services for affected others. The most useful practical steps are usually financial: separating accounts, removing saved cards, and not lending money to cover gambling debts, however the request is framed.

Our own rules

This site is for adults. We do not knowingly publish anything aimed at under-18s, we do not run promotions, and we do not use language designed to create urgency. Every operator we list is one that offers at least deposit limits and self-exclusion. If we learn that a listed operator ignores a self-exclusion request, it is removed.

We state the house edge on every page where a game is described, because a reader who knows the game costs 3% of turnover makes better decisions than one who thinks the next round is "due".

If you have concerns about anything on this site in relation to responsible gambling, contact us. 18+ only.

Daniel Reyes

Daniel Reyes

Daniel has written about online casino games since 2016 and has been playing crash games since the first Bustabit era. He owns the editorial standards on this site and signs off every global page.